Advise | Enhance | BSP Managed Service | |
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Support Services | |||
Support of Existing Implemented Features | |||
Standard Report Customization Help | |||
Standard Report Creation | |||
Complex Report Creation & Customization Requiring Scripting, SQL, Complex Formulas |
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Saved Search Help | |||
Saved Search Creation | |||
Complex Saved Search Creation Requiring Scripting, SQL, Complex Formulas |
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Dashboard Help For Pre-Existing Dashboards |
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Custom Form Creation Not Including Forms Requiring Custom Scripting |
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Complex Form Creation Including Forms That Require Custom Scripting |
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Form Customization Support | |||
Custom Field Support | |||
Complex Field Creation Including Fields That Require Custom Scripting |
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Workflow Support Pre-Existing Workflows, No Scripting |
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Workflow Creation Not Including Workflows Requiring Custom Scripting |
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Complex Workflow Creation Including Workflows That Require Custom Scripting |
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Advanced PDF Support For Pre-Existing Resources |
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Advanced PDF Creation | |||
User Creation & Access Provisioning | |||
Role Permission Support | |||
Role Permission Administration | |||
Annual Customer Engagement Session A $2000 Value! |
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Semi-Annual Customer Engagement Session A $4000 Value! |
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New Release Testing With Client Provided Template & Test List |
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Bi-Annual Version Release Support | |||
Strategic NetSuite Consulting | |||
Custom Application Support Including Scripting, Integration or Software Development |
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End User Training | |||
Admin Training |
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Affordable
NetSuite Development
Go beyond NetSuite needs - it's time you satisfied your NetSuite wants. Tackle complex customization and development with BSP Managed Service to make NetSuite work better for your unique business.
Managed Service a stand-alone offering of bundled, discounted professional services time that can be used for the customization of your NetSuite portal, including projects that require development resources. Combined with Dedicated Support, BSPMS delivers the ultimate flexibility for your growing NetSuite needs, and peace of mind for your team.
Reach Out Now
Our Team Is Standing By To Support You
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Managed Service - Solve for your complex NetSuite Needs with Minimum Commitment and Flexible Terms
BSPMS services include customizations, integrations, new module setup, complex report, saved search, workflow and form creation, end user and administrative training, new release testing, etc. – anything you need to make your NetSuite instance sizzle with efficiencies! Hours can even be used for SuiteScripting and Custom Application Development projects under 40 hours.
Work with a consistent team of NetSuite expert consultants for more efficient consumption of your hours, and better use of your time and resources. They will get to know your business over time, so you don’t have to start from scratch for each project.
- Add between 7 and 25 hours per month at the highest level of managed service available.
- Time rolls over month-to-month, but must be used within the contracted year.
- Discounts available for 2 and 3-Year Contracts.
- A BSP Support Plan is not a requirement to purchase Managed Service.
- Number of BSPMS Hours can be increased at any time.
- Explore MS Unlimited: Enhance Support & Administrative Services with Unlimited Hours
- Any scoped projects that require more than 40 hours of work require a scoped T&M project or MS Unlimited Service contract.
Managed Service provides me with the most advanced support capabilities like Complex Report Creation, Complex Saved Search Creation, Complex Form Creation, Complex Field Creation, Complex Workflow Creation, Custom Application Support, End User & Admin Training - including tasks that require Scripting, SQL, Complex Formulas and Advanced PDFs.
Our Support Matrix
Your Guide to BSP Support Services
BSP Support Packages require a minimum 1 year commitment and are billed monthly. Advise and Enhance Support pricing is dependent upon your Total Annual NetSuite License Expenditure (AAR). Minimum monthly rate shall be $600 for Advise, $2500 for Enhance. BSP Managed Service is sold at fixed rates. Support available 9:00am - 5:00pm North American Hours (i.e. we're open 9-5 on the East Coast and West Coast)
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†Guaranteed Support - Business Solution Partners guarantees same-day response to any support request received before 3pm EST. Support requests received after 3pm EST are guaranteed a next day response. Advise and Enhance tiers guarantee access for two (2) client employees to utilize the resources of a BSP Support Team member. BSP Managed Service can include SuiteScripting or customization of forms, reports, dashboards and fields. Projects that are scoped at less than 20 hours are eligible for BSP Managed Service.
Can Your Business Achieve More With Managed Service?
Contact Us for the Ultimate NetSuite Support Experience...
Explore Our Other Support Options
NETSUITE ASSESSMENT
Maximize Your NetSuite Investment
Comprehensive analysis and advice from a team of seasoned NetSuite experts who have audited hundreds of deplyoments.
EXPERT SUPPORT
Advise or Enhance Subscriptions
Unlock the potential of your NetSuite system with unlimited, same-day∗ NetSuite Support from our experienced consultants.
PRO SERVICES
Time & Material and/or
Fixed-Fee Projects
Engage our Professional Services team for either Fixed-Fee or Time & Material projects that are expected to take > 40 hours.